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Terms and Conditions at digit88

These terms govern your account on digit88.co — what you agree to when you open an account, how transactions work via UPI, Paytm and PhonePe, and what both…

Applies to all digit88 accountsUPI, Paytm, PhonePe coveredIndia-specific eligibility rulesSubject to local lawUpdated when policy changes

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What These Terms Cover and How They Apply

digit88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on digit88.co, you confirm that you have read and accepted these terms in full. The terms apply to every session, every deposit, and every withdrawal you make. Where we refer to payments, we mean transactions processed through UPI, Paytm, and PhonePe —

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the rails we support for Indian accounts. We may update these terms when legal or operational requirements change; we will notify you via the contact details on your account before any material change takes effect. Continued use of your account after a notice period means you
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accept the updated terms. If you disagree with any revision, close your account before the notice period ends and contact our support team to settle any outstanding balance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you want to raise a concern about how they apply to your account, our support team is available around the clock. You can write to us directly, raise a chat query, or send an email — we will respond with a reference number so your query is tracked from the moment we receive it.

Team online

Live Chat

Start a live chat from any page on digit88.co. Our agents can clarify specific clauses, walk you through account-related obligations, and log a formal query on your behalf if needed.

Email Support

Send a detailed message to our support address listed in the Help section. Include your account ID and the clause reference. We aim to reply within 24 hours with a written record you can keep.

Help Centre

The Help Centre on digit88.co holds a structured breakdown of each major clause. Search by topic — withdrawals, account suspension, dispute process — to find the relevant section quickly.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

digit88 holds your account data securely and limits who inside the organisation can access it. Here is how we handle the six areas that matter most under these terms.

Data Retention

We keep your account records for as long as your account is active and for a further period required under applicable Indian law. Once that window closes, personal data is deleted or anonymised from our systems.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from the settings panel; withdrawing consent for analytics cookies will not lock you out of your account.

Account Security

Your password is stored as a one-way hash — we cannot read it. We also support two-factor authentication for login. If you suspect unauthorised access, notify us immediately so we can freeze the account while you reset credentials.

Requesting Changes

You may request a copy of the personal data we hold, ask for corrections, or ask us to delete your data by writing to the contact address in the Help section. We will confirm receipt and act within the statutory timeframe.

Dispute Resolution

If you believe a transaction or account decision was made in error, raise a dispute via email within 30 days. We review each case against our transaction logs and respond with findings in writing, including any corrective steps we will take.

Account Suspension

We may suspend or close an account that violates these terms — for example, multiple accounts or fraudulent payment activity. We will notify you by the email on file and tell you how to appeal the decision if you believe it was made in error.

Common Questions About These Terms

Below are the questions we hear most often about how our terms work, what your rights are, and what happens in specific account or payment situations. If your question is not covered here, contact support directly and we will get back to you with a written answer.

The same terms apply regardless of which payment method you use. However, each payment rail has its own processing time — UPI and PhonePe deposits usually reflect in your account wallet within a minute, while Paytm may occasionally take a few minutes during peak hours.

You can request account closure by contacting support. Any verified balance in your wallet will be returned to the payment method used for the most recent deposit, subject to standard withdrawal verification. We will confirm closure and data retention steps in writing.

No. We notify you of any material change before it takes effect, using the email address on your account. The notice period gives you time to review the revision and close your account if you do not accept the updated terms.

Send a written request to the support email listed in the Help section with your account ID. We will confirm receipt and send you a structured copy of your personal data within the timeframe required under applicable Indian data law.

Opening more than one account, using another person's payment details, attempting to reverse legitimate transactions, or providing false identity information are all breaches. A breach may result in account suspension and forfeiture of any pending withdrawal until the matter is reviewed.

Yes. We will send a reason for suspension to your registered email. You may reply with supporting information within 14 days. Our team reviews each appeal against the transaction record and account history and replies in writing with the outcome.

Access and use of digit88.co depend on local law and are available only where local law permits. These terms are subject to applicable Indian legislation; any dispute that cannot be resolved through our internal process may be referred to the appropriate legal forum.

Terms and Conditions at digit88

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

Dispute Resolution

Account Suspension

Common Questions About These Terms

01 Do these terms apply differently to UPI, Paytm and PhonePe deposits?

02 What happens if I want to close my account under these terms?

03 Can digit88 change these terms without telling me?

04 How do I request a copy of the data digit88 holds about me?

05 What counts as a breach of these terms on my side?

06 If my account is suspended, can I appeal the decision?

07 Which Indian laws govern these terms?

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