Can I request a copy of all the data digit88 holds about me?

Yes. Log into your account, visit the Data & Privacy section in Settings, and submit a data export request. Alternatively, email privacy@digit88.co. We process these requests within 72 working hours and deliver the export in a readable format.

How do I ask digit88 to delete my personal data?

Submit a deletion request through the Data & Privacy section in your account settings, or contact us at privacy@digit88.co. Where no legal retention obligation applies, we will permanently erase your records and confirm completion by email.

Reference

How digit88 Handles Your Personal Data

At digit88, we are committed to handling your personal data with care and transparency — this page explains exactly what we collect, why we collect it, how long…

Data Collected Only When NeededYour Rights Are Always AccessibleSecure Account Data StorageUPI & Paytm Payment Data ProtectedContact Us to Update or Delete

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What This Privacy Policy Covers and Why

digit88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data processed by digit88 when you create an account, make a deposit via UPI, Paytm or PhonePe, or contact our support team. We collect your name, email address, phone number, device identifiers and transaction records solely to operate your

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account, process withdrawals and meet any applicable legal obligations under Indian data protection frameworks. We do not sell your personal data to third parties. Where data is shared — for instance with payment processors handling your UPI or Paytm transactions — it is shared only to
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the extent necessary to complete that specific service. Access to and use of digit88.co is subject to local law and available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about how we process your data, want to request a copy of the information we hold, or need to ask us to delete specific records, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 72 hours on working days.

Team online

Email Privacy Team

Send a detailed request to our dedicated privacy address at [email protected]. Include your registered email and the specific data concern so we can locate your account records quickly and respond accurately.

Live Chat Support

Open the live chat window on digit88.co and select the Privacy or Account topic from the menu. Our agents can log a formal data request on your behalf and give you a reference number for tracking.

Account Settings Portal

Log in to your digit88 account, navigate to Settings, and use the Data & Privacy section to view, export or request deletion of the personal data we currently hold against your account profile.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

Privacy at digit88 is not a single checkbox — it is woven into how we store account credentials, process payments through UPI and PhonePe, set cookie preferences, determine data retention periods and…

Encrypted Account Storage

All account credentials and personal identifiers are stored using AES-256 encryption at rest. Access to these records is restricted to authorised personnel only, and all access events are logged and auditable.

Cookie Controls

We use strictly necessary cookies to keep your session active, and optional analytics cookies to understand how pages are used. You can withdraw consent for optional cookies at any time via the cookie preference centre on digit88.co.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, your payment credentials pass directly through the respective payment gateway. digit88 stores only a transaction reference and amount — we never hold your full UPI ID or bank credentials on our servers.

Data Retention Schedule

We keep account data for as long as your account is active and for a defined period thereafter as required by applicable law. Once the retention period expires, data is securely purged from our systems in accordance with our deletion schedule.

Third-Party Data Sharing

Data is shared with third parties only when necessary — for example, with KYC verification partners or payment processors. Every third-party partner is contractually bound to process your data only for the purpose for which it was shared.

Your Right to Access and Correct

You can request a full export of the personal data we hold about you, ask us to correct inaccurate records, or request erasure where no legal obligation requires us to retain the data. Requests are processed within 72 working hours.

Privacy Policy Questions Answered

These are the privacy questions we hear most frequently from account holders in India. Each answer reflects how digit88 actually handles data today — not a hypothetical policy position.

We collect your name, email address, mobile number and date of birth at registration. When you make deposits via UPI, Paytm or PhonePe, we also log the transaction reference and amount. Device identifiers and session logs are captured automatically for security purposes.

We share data only with partners who help us operate your account — such as KYC verification services and payment processors handling your UPI or Paytm transactions. These partners are contractually restricted from using your data for any other purpose.

Closed account data is retained for the period required by applicable Indian law, after which it is permanently deleted from our systems. During the retention period, your data is kept encrypted and access is restricted to compliance personnel only.

Yes. Log into your account, visit the Data & Privacy section in Settings, and submit a data export request. Alternatively, email [email protected]. We process these requests within 72 working hours and deliver the export in a readable format.

Submit a deletion request through the Data & Privacy section in your account settings, or contact us at [email protected]. Where no legal retention obligation applies, we will permanently erase your records and confirm completion by email.

We use session cookies that are essential to keep you logged in, and optional analytics cookies that help us improve the site. You can review and withdraw consent for optional cookies at any time through the cookie preference centre on digit88.co.

No. Your UPI ID, PhonePe credentials and bank details pass directly through the payment gateway and are never stored on digit88 servers. We retain only the transaction reference number and the deposit amount for account record purposes.

How digit88 Handles Your Personal Data

Reach Us About Your Privacy Concerns

Email Privacy Team

Live Chat Support

Account Settings Portal

Six Ways We Protect and Manage Your Data

Encrypted Account Storage

Cookie Controls

Payment Data Handling

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Correct

Privacy Policy Questions Answered

01 What personal data does digit88 collect when I open an account?

02 Does digit88 share my data with anyone outside the platform?

03 How long does digit88 keep my personal data after I close my account?

04 Can I request a copy of all the data digit88 holds about me?

05 How do I ask digit88 to delete my personal data?

06 What cookies does digit88 use and how do I manage them?

07 Is my UPI or PhonePe payment data stored on digit88 servers?

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